Order & Delivery

What do I do if I need to change my order?
Contact customer service via e-mail or phone and we will help you with this, provided that your order has not been picked, packed or sent yet. If it has...
Thu, 6 May, 2021 at 9:27 AM
How do I activate my voucher?
Once you have selected what you want to order, go to the checkout. Under Total, click Enter Discount Code. Then a box will appear where you can enter your c...
Wed, 19 May, 2021 at 1:50 PM
How do I know that my order is registered?
When you place your order, you will receive an email as confirmation. Once the order has been packed in the warehouse for delivery, you will receive another...
Thu, 1 Jul, 2021 at 1:44 PM
How much is the freight?
Ordering from US:  For USA, the shipping cost is $12 for orders up to $199 - For orders over $199 shipping is free. NOTE: Orders of a value of 800 USD o...
Thu, 1 Jul, 2021 at 1:50 PM
I cannot complete an order
Trying one or all of the following things usually solve the problem of not being able to place orders: - Ensure that you are shopping from one of the ac...
Thu, 29 Jul, 2021 at 9:54 AM
Which countries do you ship to?
We ship to the EU, USA and Norway. You can place an order from, with delivery to, an EU country, the USA or Norway. Also note, we do not deliver to the...
Thu, 29 Jul, 2021 at 10:00 AM