It's quite simple:
- Place a new order for the items you want to exchange to today, in our webshop. Your new items will be with you in just a few days.
- Return the order with the items you want to exchange with the prepaid return shipping label.
Once received, the return is refunded via the original form of payment within 7 days.
Returning from USA or Norway? You must give 3 completed copies of the Return Customs Invoice to UPS with your return, or the order will get stuck in customs and sent back to you. And we wouldn't want that!