Contact customer service via e-mail or phone and we will help you with this, provided that your order has not been picked, packed or sent yet.


If it has already been sent, you must pick up the package and send it back to us.



Contact us at webshop@icebug.se or call us at +4631-817090. Customer service is open Monday-Friday 10:00 - 15:00 (closed public holidays).